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Home FAQs

Frequently asked questions

Everything about charging, pricing, home chargers and franchise — in one place.

Park, plug the connector into your vehicle and start the session by scanning the QR code on the charger, tapping your RFID card or using the Power Kothi app. Pay with UPI, card or wallet — the session stops automatically at your chosen limit or when you unplug.

All cars with CCS2 (DC) or Type 2 (AC) connectors — which covers most electric cars sold in India — plus two- and three-wheelers at stations with Bharat AC001 / 15A points. Each station page lists its connectors.

On a 60 kW DC charger most cars go from 10% to 80% in about 40–45 minutes; on 120–240 kW chargers it can be 25–30 minutes. AC charging at 7.4 kW takes 5–8 hours for a full charge, which is ideal overnight.

You pay per kWh of energy used. Current prices are shown on every station page and on the charger screen before you start. Use the calculator on our home page to estimate your cost.

Yes. The station finder and the Power Kothi app show live availability, so you can see which chargers are free, busy or coming soon.

Yes. We do a free site survey, safe wiring with earthing and protection, and install a smart charger. For societies we set up shared chargers with per-user billing.

Fill in the franchise form with your location details. Our team does a feasibility study, shares the investment and earnings estimate, and handles setup, software and maintenance with you.

Call our 24×7 helpline or report it in the app. Our chargers are monitored remotely and most faults are fixed remotely within minutes; field engineers handle the rest.

Still have a question? Contact us